Effective Date: 20 March 2026Business Name: Locksmiths Gold CoastWebsite: https://locksmiths-goldcoast.com.au/
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Locksmiths Gold Coast (“we”, “us”, “our”).
By accessing our website or using our services, you agree to be bound by these Terms.
2. Services
Locksmiths Gold Coast provides locksmith services including but not limited to:
- Emergency lockout assistance
- Lock repairs and replacements
- Lock installation and upgrades
- Automotive locksmith services
- Security system advice and installation
All services are subject to availability and may vary depending on location and circumstances.
3. Quotes and Pricing
- Quotes provided via phone, website, or email are estimates only
- Final pricing may vary based on:
- Actual work required
- Materials used
- Time of service (after-hours, weekends, public holidays)
- Additional charges may apply for emergency or urgent callouts
We will aim to communicate any price changes before proceeding where possible.
4. Payment Terms
- Payment is due immediately upon completion of the service unless otherwise agreed
- We accept payment methods including cash, card, or other approved methods
- Failure to make payment may result in:
- Additional fees
- Debt recovery action
5. Call-Outs and Attendance
- By booking a service, you agree to a call-out fee, which may apply even if no work is completed
- You must ensure:
- Safe and legal access to the property
- Someone is present if required
- Delays caused by incorrect information or inaccessibility may incur additional charges
6. Cancellations
- Cancellations should be made as early as possible
- Late cancellations or missed appointments may incur a fee
- Emergency callouts that are cancelled after dispatch may still be charged
7. Customer Responsibilities
You agree that:
- You have authority to request locksmith services at the property or vehicle
- You will provide accurate and complete information
- You will comply with all applicable laws
- You will provide proof of ownership or authorisation if requested
We reserve the right to refuse service if proof is not provided.
8. Liability and Limitations
To the maximum extent permitted by law:
- We are not liable for:
- Pre-existing damage
- Wear and tear of locks or doors
- Damage necessary to gain entry (e.g. forced entry when required)
- We are not responsible for indirect or consequential loss, including:
- Loss of income
- Business interruption
Where required by law, our liability is limited to the cost of the service provided.
9. Emergency Services Disclaimer
- Response times are estimates only
- We do not guarantee arrival within a specific timeframe
- Delays may occur due to:
- Traffic conditions
- Weather
- Availability of technicians
10. Warranty
- We may provide a warranty on parts and workmanship where applicable
- Warranty does not cover:
- Misuse or damage after service
- Third-party interference
- Normal wear and tear
Warranty terms may vary depending on the service or product supplied.
11. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access
- Disrupt or damage the website
All content on this website is owned by Locksmiths Gold Coast and may not be copied or reused without permission.
12. Third-Party Services
We may use third-party providers (e.g. payment processors, analytics tools).
We are not responsible for their services or policies.
13. Privacy
Your use of our services is also governed by our Privacy Policy.
14. Changes to Terms
We may update these Terms at any time.
Changes will be effective once published on this page.
15. Governing Law
These Terms are governed by the laws of Queensland, Australia.
Any disputes will be handled in the courts of Queensland.
16. Contact Details
Locksmiths Gold CoastWebsite: https://locksmiths-goldcoast.com.au/Email: [Insert Email]Phone: [Insert Phone Number]Service Area: Gold Coast, QLD, Australia
